HOW WE SERVICE YOU
Our business philosophy is based on customer focus and values, sense of urgency and dedication to customer satisfaction and, our "make-it-happen" attitude has proven to be a market-leading formula for Reefer Sales & Service.
With this type of motive, Reefer Sales and Service is committed to have an average response time of 1 hour from the time of call to be on site to help save down time and costs. test test.
Our facility in Toronto is 18,000 square feet with 8 service bays and 40 service technicians. We provide our customers with around-the-clock service topped off with the unmatched experience of our parts associates.
We have 12 mobile service vans and 12 technicians dedicated to Reefer Sales & Service's Remote Service Program. Our mobile service allows our technicians to conduct a full range of reefer maintenance activities and repairs right at our customers' facilities, or at a location of their choice. We are confident our highly trained technicians and, our hi-tech equipment will get our customers moving quickly while maintaining effective costs.
(^ formerly Reefer Care Maintenance programs)
Why you should consider ReeferCare!
FIXED MAINTENANCE COSTS
Helps budget your maintenance dollars for the life of the asset by fixing your maintenance costs per unit per month.
Eliminate the cost surprises
Eliminate hourly shop wages
Eliminate expensive equipment and tools to purchase and update
Eliminate expensive parts + freon inventory
Eliminate search for qualified technicians
More efficient use of physical space
Single call to deal with all your needs
7/24 immediate response by a qualified technician
Availability of 18 fully equipped service vehicles
Dealer network of 225 qualified carrier dealers and associates
Only OEM performance parts are used on your units
Factory trained technicians to quickly troubleshoot & fix your unit to minimize downtime
Latest factory repair procedures and techniques to assure the highest quality repair and preventative maintenance to your equipment
CALL US TODAY FOR A FREE QUOTE ON A SINGLE UNIT OR ENTIRE FLEET!